Terms & Conditions

Agreement to these terms

By accessing or using this website, or by initiating contact (including via WhatsApp, phone, or email), you agree to be bound by these terms. If you are entering into a paid engagement, additional terms in proposals, order forms, or statements of work may apply and, where they conflict on a specific commercial point, those engagement terms typically prevail for that engagement. If you do not agree, please do not use the site or request services.

Services & how contracts work

Urban AdMark provides performance marketing, creative production, landing pages/funnels, analytics support, and related consulting as described on this site and as explicitly agreed with you. The website is informational: it does not by itself form a binding contract. Scope, timelines, fees, and deliverables are confirmed in writing (email, shared documents, signed order form, or clearly agreed commercial messages) before work that attracts fees. Media spend, tool subscriptions, and third-party charges are usually billed in addition, as stated in the engagement.

Enquiries, forms & communications

When you submit a form or message, you represent that the information is accurate to the best of your knowledge. You agree that we may contact you using the details provided to follow up on your enquiry and, where permitted, share relevant information within our team and trusted providers involved in sales or delivery. See our Privacy Policy for how we handle personal data.

Fees, payment & taxes

Professional fees, retainers, and project pricing are as quoted and confirmed for each engagement. Invoices are payable by the due date and method stated on the invoice unless otherwise agreed. Government taxes (such as GST) may apply and will be added where required. Late payments can affect work scheduling and, where stated in the engagement, may carry interest or suspension rights. Refund rules for specific purchases are described in our Refund Policy.

Acceptable use

You agree not to misuse the site or our communication channels, including not to:

• Introduce malware, attempt unauthorised access, or probe systems without permission.
• Scrape or harvest data from the site in a way that impairs our systems or breaks applicable law.
• Harass, threaten, or send unlawful content to our team or other users of our services.
• Misrepresent your identity or your authority to act for an organisation you claim to represent.

Website content & marketing claims

Case studies, metrics, testimonials, and examples on this site describe past or illustrative work. They are not a promise of the same results for you; outcomes depend on your product, market, offer, spend, and factors outside our control. Any projections are high-level and non-binding unless captured as a specific commitment in a signed engagement.

Confidentiality

If you share non-public information about your business in good faith for a potential or active engagement, we will treat that information with reasonable care and use it only to evaluate, propose, or deliver services, subject to your agreement and applicable law. Specific confidentiality obligations (including duration and carve-outs) may be strengthened in a separate NDA or engagement where needed.

Intellectual property

Unless a written agreement says otherwise, Urban AdMark retains ownership of pre-existing materials, tools, and methodologies we bring to a project, while you receive a licence to use deliverables you have paid for in line with the engagement. Site design, text, images, and branding on this domain are owned by Urban AdMark (or used under licence) and may not be copied, modified, or redistributed for commercial purposes without permission.

Suspension & termination of site use

We may suspend or restrict access to the website or our communication channels if we reasonably believe there is a security risk, abuse, or a breach of these terms. Paid engagements are ended according to the cancellation and notice terms in the relevant agreement, not by stopping use of the website alone.

Limitation of liability & disclaimers

The site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Urban AdMark disclaims implied warranties where disclaimers are allowed. We are not liable for any indirect, incidental, special, consequential, or punitive damages, or for loss of profits, revenue, data, or goodwill, arising from use of the site or services except where such exclusion is not permitted. Our aggregate liability for claims relating to the website (excluding paid engagements governed by a separate cap, if any) is limited to the amount you paid us specifically for site-related services in the six (6) months before the event giving rise to the claim, or INR 5,000, whichever is higher, subject to the preceding sentence. Nothing in these terms excludes or limits any liability that cannot be limited under applicable law, including for death or personal injury caused by negligence where the law disallows a cap, or for fraud.

Indemnity

You will defend and hold harmless Urban AdMark, its team, and partners from any third-party claims, damages, or costs (including reasonable legal fees) arising from your misuse of the site, your content you ask us to publish without proper rights, or your breach of these terms — except to the extent caused by our gross negligence or wilful misconduct.

Governing law & disputes

These terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to mandatory provisions, courts at Mumbai, Maharashtra shall have exclusive jurisdiction. We prefer to resolve disputes in good faith through direct discussion first; if that fails, you agree to the courts above unless a specific engagement prescribes a different binding mechanism (for example arbitration) in writing.

General

If a provision of these terms is found unenforceable, the remaining provisions stay in effect. Our failure to enforce a right is not a waiver. You may not assign your rights under these site terms to someone else without our consent; we may assign them in connection with a merger, sale, or group reorganisation. These terms, together with our Privacy and Refund policies where referenced, are the complete agreement about use of the public website, unless a separate contract applies to a paid relationship.

Changes to these terms

We may update these terms to reflect new features, services, or legal requirements. The “Last updated” date will change when we publish a revision. Continued use of the site after changes are posted means you accept the updated terms, except where additional consent is required by law.

Contact

Questions about these terms: sales@urbanadmark.com , or reach us through WhatsApp using the number shown in the site header and footer.