Support

Help Center

Pricing, policies, tools, and ways to reach us — WhatsApp, email, phone, forms, and more. Pick a channel below; we route you to the right owner.

Contact

Ways to reach Urban AdMark

Same channels as the site footer — grouped here so you can choose speed vs detail. WhatsApp is fastest for net-new enquiries; email works better for attachments and finance threads.

WhatsApp

Fast replies for briefs, screenshots, and quick decisions.
Message on WhatsApp
Email (sales & general)

Best for proposals, forwards, and multi-thread context.
sales@urbanadmark.com
Phone

Use when you need a voice conversation during office hours.
9970809596
Strategy call

Book a focused slot to align on scope, stacks, and measurement.
Book a call
Project brief (web form)

Structured intake we can route straight into CRM.
Open lead form
Client onboarding form

If we sent you a link — complete details for kickoff & billing alignment.
Go to Submit Enquiry
Finance & invoicing

GST, invoices, remittance proofs, and statements.
finance@urbanadmark.com
Care & delivery

Existing engagements — pacing, access, or delivery questions.
care@urbanadmark.com
Careers & HR

Open roles and applications — email HR only for hiring topics.

Careers page hr@urbanadmark.com
Partner Network

Referrers & agencies — separate app and partner workflows.
Open partner hub
Google Business Profile

Reviews, hours, and the public listing we keep aligned with NAP.
View on Google Maps

Same social profiles linked in the footer — updates, reels, and long-form clips.

Common questions

How do I start a conversation with Urban AdMark?

Fastest path is WhatsApp from the header or footer — we route enquiries to the right strategist. Prefer a calendar block? Book a strategy call. You can also send a structured brief via our project form.

Where can I review pricing before we speak?

Public ranges and engagement shapes live on our pricing page. Exact fees always depend on scope, platforms, and measurement depth — we confirm in writing before you commit.

How do refunds work for retainers or project fees?

See the full refund policy — it explains what covers Urban AdMark professional fees vs third-party ad spend, and how it interacts with your signed proposal.

What happens to my data when I use a form or WhatsApp?

We process enquiry and client data as described in our privacy policy. You can reach us through the contact block in the footer for data questions.

Are the on-site marketing tools really free?

Yes — the calculators and link builders under free marketing tools run in your browser (or with light server help for short links) and don’t require an account.

How do I apply for a role at Urban AdMark?

Open roles and the application form are on careers. HR typically responds within 5–7 working days if there’s a fit.

Still need a human?

Use any channel in Contact options above — include your company name and what you’re fixing (Meta, Google, CRM, landing pages). Partnerships: Partner Network.

Chat on WhatsApp Strategy call

Help Center

Ways to reach Urban AdMark

WhatsApp

Email (sales & general)

Phone

Strategy call

Project brief (web form)

Client onboarding form

Finance & invoicing

Care & delivery

Careers & HR

Partner Network

Google Business Profile

Follow us

Popular topics

Get started

Pricing & proof

Policies

Tools

Careers

Guides

Common questions