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Frequently Asked Questions

Quick answers to the most common questions

Getting started is easy! Simply contact us through our contact form or email us at sales@urbanadmark.com. Our team will schedule a consultation to understand your needs and create a customized marketing strategy for your business.

We serve 8 major industries: Real Estate, E-commerce, Healthcare, Fitness, Food & Restaurant, Technology & SaaS, Education, and Finance & Fintech. Each industry receives specialized marketing strategies tailored to their unique needs.

Our AI algorithms analyze vast amounts of data in real-time to optimize ad placements, targeting, and bidding strategies. This ensures your campaigns perform at peak efficiency, maximizing ROI while reducing wasted ad spend.

Results vary by industry and campaign goals, but our clients typically see 200-400% increases in ROI, significant reductions in customer acquisition costs, and substantial revenue growth. We provide detailed analytics and reporting to track your success.

Most clients begin seeing measurable results within 30-60 days of campaign launch. However, optimization is an ongoing process, and we continuously refine strategies to improve performance over time.

Yes! We provide comprehensive monthly reports detailing campaign performance, ROI, key metrics, and actionable insights. You'll also have access to a real-time dashboard to monitor performance anytime.

Our pricing is customized based on your industry, campaign scope, and goals. We offer flexible packages to suit businesses of all sizes. Contact us for a personalized quote tailored to your needs.

Yes, you can cancel your subscription at any time. We believe in providing value, and if we're not meeting your expectations, you're free to cancel. However, we're confident our results will exceed your expectations!

Absolutely! We provide comprehensive onboarding, ongoing support, and training resources. Our team is available to answer questions and help you maximize the value of our platform.

We take data security seriously. All data is encrypted in transit and at rest, and we comply with industry-standard security protocols including GDPR and CCPA. Your data is never shared with third parties without consent.

We utilize a comprehensive mix including Google Ads, Facebook/Instagram, LinkedIn, programmatic display, SEO, email marketing, and industry-specific platforms. The channel mix is optimized based on your target audience and goals.

Yes! We offer API access and integrations with popular CRM systems, analytics platforms, and marketing tools. Our team can help set up integrations to streamline your workflow.

We work with businesses of all sizes, from startups to large enterprises. While we don't have strict minimums, we recommend a monthly marketing budget that allows for meaningful campaign optimization. Our team will discuss your budget during the consultation and create a strategy that maximizes your ROI within your budget constraints.

We offer flexible contract terms to suit your needs. Most clients start with a 3-month minimum commitment to allow sufficient time for campaign optimization and results. We also offer month-to-month agreements for established clients. Longer-term contracts (6-12 months) often include additional benefits such as reduced management fees or priority support. All contract details will be clearly outlined in your service agreement.

Our onboarding process typically takes 1-2 weeks from contract signing to campaign launch. Here's what to expect: Week 1 includes a kickoff meeting, account setup, access to dashboards, strategy review, and goal alignment. Week 2 involves campaign creation, creative development (if needed), audience setup, and final review. Campaigns usually launch by day 10-14. We'll keep you informed throughout the process and ensure everything is ready before going live.

Each client is assigned a dedicated Account Manager who serves as your primary point of contact. Your Account Manager coordinates with our team of specialists including campaign strategists, data analysts, creative designers, and performance experts. You'll have direct access to your Account Manager via email, phone, or scheduled calls, and they'll keep you updated on campaign performance, strategy adjustments, and recommendations. Our team approach ensures you get the best expertise across all areas.

You'll receive comprehensive monthly reports that include campaign performance metrics, ROI analysis, conversion tracking, channel breakdowns, and strategic recommendations. Additionally, you'll have 24/7 access to a real-time dashboard where you can monitor performance anytime. For larger campaigns or upon request, we can provide weekly or bi-weekly updates. Quarterly business reviews are also included to discuss long-term strategy and goal adjustments.

Absolutely! We work with businesses of all sizes, from solo entrepreneurs and small startups to mid-size companies and large enterprises. Our solutions are scalable and we customize our services to fit your budget and goals. Many of our most successful clients started as small businesses and have grown with us. We believe great marketing should be accessible to everyone, regardless of size.

We serve clients worldwide! Our digital marketing services are location-agnostic and we've successfully managed campaigns for businesses across India, North America, Europe, Asia, and other regions. While our headquarters is in India, our AI-powered platform and remote team model allow us to effectively serve clients globally. All communication, reporting, and campaign management can be handled remotely, making location a non-issue for most clients.

Your satisfaction is our priority. If you're not seeing results, we'll work closely with you to identify issues and adjust our strategy. We conduct regular performance reviews and are proactive about making improvements. If, after optimization efforts, you're still not satisfied, you can cancel your subscription as outlined in your contract. We also offer satisfaction guarantees on specific campaigns. Contact your Account Manager to discuss any concerns—we're committed to finding solutions that work for you.

Still Need Help?

Our support team is here to help you. Reach out through any of the channels below and we'll get back to you as soon as possible.

Email Support sales@urbanadmark.com
Phone Support +91 9970809596
Live Chat Start Chat
Response Time Within 24 hours