Find answers to your questions and get the support you need
Learn the basics of our platform and how to set up your first campaign.
12 articlesManage your account settings, billing, and team members.
8 articlesCreate, manage, and optimize your marketing campaigns.
15 articlesUnderstand your campaign performance and insights.
10 articlesManage your subscription, invoices, and payment methods.
6 articlesConnect with our API and integrate with your tools.
9 articlesLearn the basics of our platform and how to set up your first campaign
An introduction to our platform and how it can transform your marketing efforts.
Step-by-step guide to setting up your Urban AdMark account and getting started.
Navigate your dashboard and understand key features and metrics.
Complete guide to creating and launching your first marketing campaign.
Select the right industry profile to optimize your marketing strategy.
Define clear objectives for your marketing campaigns to maximize results.
Learn how our AI technology optimizes your campaigns automatically.
Essential tips and best practices to get the most out of Urban AdMark.
Learn how to access our support resources and get assistance when needed.
Access our video library for visual guides on using the platform.
A checklist to ensure you've completed all essential setup steps.
Answers to frequently asked questions during the initial setup process.
Manage your account settings, billing, and team members
How to edit your personal information and account details.
Secure your account by updating your password regularly.
Add, remove, and manage team members with appropriate permissions.
Configure access levels and permissions for different team roles.
Enable two-factor authentication and other security features.
Customize email and in-app notifications to stay informed.
Learn how to temporarily or permanently deactivate your account.
Download your account data and campaign information.
Create, manage, and optimize your marketing campaigns
Step-by-step guide to setting up a new marketing campaign.
Understand different campaign types and when to use each.
Configure daily and total budgets for optimal spending control.
Define your target audience for maximum campaign effectiveness.
Schedule campaigns to run at specific times and dates.
Run experiments to optimize campaign performance.
Temporarily stop or restart your campaigns as needed.
Make changes to running campaigns without losing performance data.
Understand key metrics and KPIs for measuring success.
Tips and strategies to improve your campaign ROI.
Copy successful campaigns to save time and maintain consistency.
Use pre-built templates to quickly launch new campaigns.
Create campaigns that run across multiple marketing channels.
Archive completed campaigns while preserving historical data.
Common problems and solutions for campaign management.
Understand your campaign performance and insights
Navigate and interpret your analytics dashboard effectively.
Learn about essential metrics to track campaign success.
Create personalized reports tailored to your needs.
Download reports in various formats for external analysis.
Monitor campaign performance in real-time.
Calculate and understand your return on investment.
Set up and monitor conversion events across your campaigns.
Understand how conversions are attributed to your campaigns.
Automate report generation and delivery.
Make the most of charts and graphs in your reports.
Manage your subscription, invoices, and payment methods
Learn about different subscription plans and features.
Move to a higher tier to access more features and capabilities.
Add, update, or remove payment methods for your account.
Access your billing history and download invoices.
Understand when and how you're charged for services.
Learn how to cancel your subscription and what happens next.
Connect with our API and integrate with your tools
Introduction to our API and how to begin integration.
Learn how to authenticate and secure your API requests.
Complete reference guide for all available API endpoints.
Connect Urban AdMark with popular CRM platforms.
Sync data with Google Analytics, Adobe Analytics, and more.
Configure webhooks to receive real-time event notifications.
Understand API rate limits and follow best practices.
Learn how to handle API errors and troubleshoot issues.
Access SDKs and code samples for popular programming languages.
Quick answers to the most common questions
Getting started is easy! Simply contact us through our contact form or email us at sales@urbanadmark.com. Our team will schedule a consultation to understand your needs and create a customized marketing strategy for your business.
We serve 8 major industries: Real Estate, E-commerce, Healthcare, Fitness, Food & Restaurant, Technology & SaaS, Education, and Finance & Fintech. Each industry receives specialized marketing strategies tailored to their unique needs.
Our AI algorithms analyze vast amounts of data in real-time to optimize ad placements, targeting, and bidding strategies. This ensures your campaigns perform at peak efficiency, maximizing ROI while reducing wasted ad spend.
Results vary by industry and campaign goals, but our clients typically see 200-400% increases in ROI, significant reductions in customer acquisition costs, and substantial revenue growth. We provide detailed analytics and reporting to track your success.
Most clients begin seeing measurable results within 30-60 days of campaign launch. However, optimization is an ongoing process, and we continuously refine strategies to improve performance over time.
Yes! We provide comprehensive monthly reports detailing campaign performance, ROI, key metrics, and actionable insights. You'll also have access to a real-time dashboard to monitor performance anytime.
Our pricing is customized based on your industry, campaign scope, and goals. We offer flexible packages to suit businesses of all sizes. Contact us for a personalized quote tailored to your needs.
Yes, you can cancel your subscription at any time. We believe in providing value, and if we're not meeting your expectations, you're free to cancel. However, we're confident our results will exceed your expectations!
Absolutely! We provide comprehensive onboarding, ongoing support, and training resources. Our team is available to answer questions and help you maximize the value of our platform.
We take data security seriously. All data is encrypted in transit and at rest, and we comply with industry-standard security protocols including GDPR and CCPA. Your data is never shared with third parties without consent.
We utilize a comprehensive mix including Google Ads, Facebook/Instagram, LinkedIn, programmatic display, SEO, email marketing, and industry-specific platforms. The channel mix is optimized based on your target audience and goals.
Yes! We offer API access and integrations with popular CRM systems, analytics platforms, and marketing tools. Our team can help set up integrations to streamline your workflow.
We work with businesses of all sizes, from startups to large enterprises. While we don't have strict minimums, we recommend a monthly marketing budget that allows for meaningful campaign optimization. Our team will discuss your budget during the consultation and create a strategy that maximizes your ROI within your budget constraints.
We offer flexible contract terms to suit your needs. Most clients start with a 3-month minimum commitment to allow sufficient time for campaign optimization and results. We also offer month-to-month agreements for established clients. Longer-term contracts (6-12 months) often include additional benefits such as reduced management fees or priority support. All contract details will be clearly outlined in your service agreement.
Our onboarding process typically takes 1-2 weeks from contract signing to campaign launch. Here's what to expect: Week 1 includes a kickoff meeting, account setup, access to dashboards, strategy review, and goal alignment. Week 2 involves campaign creation, creative development (if needed), audience setup, and final review. Campaigns usually launch by day 10-14. We'll keep you informed throughout the process and ensure everything is ready before going live.
Each client is assigned a dedicated Account Manager who serves as your primary point of contact. Your Account Manager coordinates with our team of specialists including campaign strategists, data analysts, creative designers, and performance experts. You'll have direct access to your Account Manager via email, phone, or scheduled calls, and they'll keep you updated on campaign performance, strategy adjustments, and recommendations. Our team approach ensures you get the best expertise across all areas.
You'll receive comprehensive monthly reports that include campaign performance metrics, ROI analysis, conversion tracking, channel breakdowns, and strategic recommendations. Additionally, you'll have 24/7 access to a real-time dashboard where you can monitor performance anytime. For larger campaigns or upon request, we can provide weekly or bi-weekly updates. Quarterly business reviews are also included to discuss long-term strategy and goal adjustments.
Absolutely! We work with businesses of all sizes, from solo entrepreneurs and small startups to mid-size companies and large enterprises. Our solutions are scalable and we customize our services to fit your budget and goals. Many of our most successful clients started as small businesses and have grown with us. We believe great marketing should be accessible to everyone, regardless of size.
We serve clients worldwide! Our digital marketing services are location-agnostic and we've successfully managed campaigns for businesses across India, North America, Europe, Asia, and other regions. While our headquarters is in India, our AI-powered platform and remote team model allow us to effectively serve clients globally. All communication, reporting, and campaign management can be handled remotely, making location a non-issue for most clients.
Your satisfaction is our priority. If you're not seeing results, we'll work closely with you to identify issues and adjust our strategy. We conduct regular performance reviews and are proactive about making improvements. If, after optimization efforts, you're still not satisfied, you can cancel your subscription as outlined in your contract. We also offer satisfaction guarantees on specific campaigns. Contact your Account Manager to discuss any concerns—we're committed to finding solutions that work for you.
Our support team is here to help you. Reach out through any of the channels below and we'll get back to you as soon as possible.